Our FLOWER CONCIERGE at your service
Surprising her with flowers is easy with our flower concierge service and professional consultation!
- Provide us with your intended dates (eg. your anniversary, her birthday, etc) and designated recipient details
- Customise the bouquets to include her favourite *flower / colour through our professional consultation service (Tip: Browse through our Everyday Flowers catalogue for inspiration and ideas!)
- You will receive an email or message from us to confirm the delivery details and message 2 days before your specified delivery date
- Specified dates that fall on ^Valentine’s Day period and Mother’s Day period will not be applicable for customisation. You will be provided with our occasion catalogue for design selection 7-14 days prior to specified delivery date.
- For remaining subscriptions yet to be utilised, contact us ^^at least 2 days before your selected delivery date to place your order.
- Package is valid for 1 year from date of subscription. Unused subscriptions will not be refunded. No reminder will be given for un-utilised subscriptions within stipulated period.
* Flower types are subjected to seasonal availability and selection differs with each package
^ Typically 3-5 days before and after the actual date. Actual period differs yearly and will be advised closer to the occasion.
^^ Except periods when we are closed and deliveries are not available. On such occasions, a storewide notice will be put on our website. Visit our website for updates.
To sign up, email us at firstname.lastname@example.org